| Pricing and Billing |
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| Do I have to pay sales tax? |
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You only have to pay sales tax if you are located in the same state as our warehouse (California). |
| I have a question on my charges. |
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Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance. |
| I need a copy of my receipt/invoice. |
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Click the "My Account / Order Status" link at the top right hand side of our site to print invoices. |
| When will my credit appear on my account? |
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Credit is given within 1 business day of receiving your returned item. However, it may take your bank as much as 7-10 business days to reflect the credit. |
| When will my credit card be charged? |
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Your credit card will be charged at the time your package is shipped. However, if you check your credit card transactions immediately after placing an order you will see a "hold" for the total amount of your purchase. When we do bill your card there is a 1-2 period where both transactions will appear on your account. The hold transaction will drop off within 24 hours. This is the credit card processing company and your bank working together to insure a safe and legitimate transaction. Also note that no employee of MonsterFishingTackle.com/Outdoor Pro Shop can see your credit card numbers at it is actually impossible for us to bill your card 1 cent more than your order. For orders modified after the initial placing of the order we will need additional credit card information to be provided in order for us to have the authority to charge for the additional items. |
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