Outdoor Pro Shop412 Houser St.Cotati, CA 94931 Phone: 707-588-8033
Cotati Store Hours
Monday 10AM - 6PM Tuesday - Friday 10AM - 7PM Saturday 10AM - 6PM Sunday 10AM - 4PM
Oakland Store Hours
For Web Support Please Call: 707-588-8033 (Mon-Fri 10am-5pm) PST. To get the best response please email all your questions to info@outdoorproshop.com and we will get back to you in a timely manner 7 days a week.
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Order Status • Has my order shipped? • How do I change or cancel an item in my order? • How do I track my order? • My order never arrived. • An item is missing from my shipment. • My product is missing parts. • When will my backorder arrive? My Account • How do I create an account? • How do I edit my account information? • How much is my shipping? • I forgot my password. • How do I return my product? • I received the wrong product. • What is your return policy? • When will my order ship?
Order Status • Has my order shipped? • How do I change or cancel an item in my order? • How do I track my order? • My order never arrived. • An item is missing from my shipment. • My product is missing parts. • When will my backorder arrive?
My Account • How do I create an account? • How do I edit my account information? • How much is my shipping? • I forgot my password. • How do I return my product? • I received the wrong product. • What is your return policy? • When will my order ship?
International Shipping • Do you ship to my country? • What are my payment choices? • When will my order ship and what are my shipping charges? • What is the return policy?
Guarantees • Low Price Guarantee • Privacy Policy • Security
Additional Support • How do I contact you?
Pricing and Billing • Do I have to pay sales tax? • I have a question on my charges. • I need a copy of my receipt/invoice. • When will my credit appear on my account? • When will my credit card be charged?
Buyer's Guide • How do I buy/redeem a gift certificate? • How do I find my product? • How do I navigate the site? • How do I use a coupon?
